Terms of Service

1. Acceptance of Terms

By accessing or using LineraFlow (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you ("Customer", "you", or "your") and Linera Tech ("Company", "we", "us", or "our"), the company that operates LineraFlow. By creating an account, accessing the Service, or authorizing others to access the Service on your behalf, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Description of Service

LineraFlow is a cloud-based inventory and order management platform designed for businesses of all sizes. The Service provides tools for product catalog management, real-time inventory tracking across multiple locations, order processing and fulfillment, business reporting and analytics, and integrations with third-party services.

We reserve the right to modify, enhance, or discontinue features of the Service at any time. We will make commercially reasonable efforts to notify you of material changes that may affect your use of the Service.

3. Account Terms

To use the Service, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the accuracy of your account information and for all activity that occurs under your account.

Each user account is intended for use by a single individual. Sharing login credentials between multiple people is prohibited. You are responsible for safeguarding your password and for any actions taken using your account credentials.

If you are an administrative user, you are responsible for managing workspace settings, user access, and permissions within your organization's account. You agree to assign appropriate roles and access levels to your users.

You must be at least 18 years of age or the legal age of majority in your jurisdiction to use the Service. By using the Service, you represent and warrant that you meet this requirement.

4. Subscription and Billing

The Service is offered under tiered subscription plans (Starter, Core, and Pro), each with different feature sets and usage limits. Plans are available with monthly or annual billing cycles.

Prices for subscription plans are subject to change. We will provide at least 30 days' advance notice of any price changes. Price changes will take effect at the start of your next billing cycle following the notice period.

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. Cancellation takes effect at the end of the current billing period. You will retain access to the Service until the end of your paid period.

No refunds are provided for partial billing periods, unused time, or downgrade of service tier within a billing cycle.

We may offer a free trial period for new accounts. At the end of the trial period, your account will convert to a paid subscription at the applicable rate unless you cancel before the trial expires. You will be notified before your trial ends.

5. Data Ownership and Privacy

You retain all rights, title, and interest in and to any data, content, or information you upload, submit, or transmit through the Service ("Customer Data"). We do not claim ownership of your Customer Data.

We process Customer Data solely to provide, maintain, and improve the Service. Your data is logically isolated within our platform to ensure that each customer's data remains separate and inaccessible to other accounts.

We do not sell, rent, or trade Customer Data to third parties. Our handling of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

You are solely responsible for the accuracy, quality, legality, and appropriateness of all Customer Data you upload to the Service. You represent that you have all necessary rights and permissions to upload and process such data.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service for any illegal or unauthorized purpose, or in violation of any applicable laws or regulations.
• Attempt to gain unauthorized access to the Service, other accounts, computer systems, or networks connected to the Service.
• Interfere with or disrupt the integrity, performance, or availability of the Service or its underlying infrastructure.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
• Exceed published rate limits, abuse API endpoints, or engage in activities that place an unreasonable burden on the Service.
• Transmit any viruses, malware, or other harmful code through the Service.
• Use the Service to store or transmit content that infringes on any third party's intellectual property rights.

7. Intellectual Property

Linera Tech and its licensors retain all rights, title, and interest in and to the Service, including but not limited to the LineraFlow platform software, user interface designs, branding, trademarks, documentation, and all underlying technology.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during your subscription period solely for your internal business operations.

You retain ownership of your Customer Data as described in Section 5. Nothing in these Terms transfers ownership of any intellectual property from one party to the other.

8. Service Availability

We strive to maintain high availability of the Service but do not guarantee 100% uptime. The Service may be temporarily unavailable due to scheduled maintenance, emergency repairs, or circumstances beyond our reasonable control.

We will make commercially reasonable efforts to provide advance notice of scheduled maintenance windows. Emergency maintenance may be performed without prior notice when necessary to protect the security or integrity of the Service.

We shall not be liable for any loss, damage, or inconvenience arising from service interruptions, delays, or failures that are beyond our reasonable control, including but not limited to natural disasters, acts of government, network failures, or third-party service outages.

9. Limitation of Liability

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LINERA TECH BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO LINERA TECH IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10. Termination

Either party may terminate these Terms at any time. You may cancel your subscription through your account settings or by contacting our support team.

We reserve the right to suspend or terminate your access to the Service immediately and without prior notice if you violate these Terms, engage in fraudulent activity, or pose a security risk to the Service or other users.

Upon termination, your right to access the Service ceases at the end of your current billing period (or immediately, in the case of termination for cause). Your Customer Data will be retained for 30 days following termination to allow for data export. After this retention period, your data will be permanently deleted from our systems.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated at least 30 days in advance via email or through an in-app notification.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree with the changes, you must stop using the Service and cancel your subscription before the changes take effect.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of Florida.

13. Contact

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us via our support page.